I was in a fishing tournament this weekend. I used my Quantum radar during two days of pre-fishing and it worked fine. When I tried to use it the third day it would not go out of standby mode and gave me the Failed Self Test error. I went into the power screen and tried to restart it several times but it would not start. I have the unit connected with the data cable. I intend to check the data cable connection tonight and perform a software update. Are there other troubleshooting instructions that I can complete that would help me narrow the problem down?
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Quantum Radar - Failed Self Test
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EV-100 Deviation Change with R17
I was able to update my EV-1 course computer after receiving the "timed out" message. I took the boat on a cruise going through all points on the compass and received a message saying something like "magnetic fields were successfully updated" after a few circles. I go to check the deviation and it is now at 38. Before the update I was at a deviation of 12 and was told on this board that anything at or below 14 was good. I did not change the location of any of the components. Should I expect this high deviation to improve over time?
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software upgrade EV1
Can the Dragonfly pro5 be used for this upgrade?
thanks
thanks
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CP370 into networked C120W, C90W...
I have had some issues with this and one tech told me it was a bad 370, the other said there are known issues with this combination. The 370 has been removed, but I'd like to run every possible diagnostic before sending it in without being on the phone all day. I was told by another tech rep that there are "known issues" with known fixes but had to leave before we could try them. Can someone run me thru the trouble shooting regimen on this combo please? Thx…
Mark
Mark
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Dragonfly 4 pro NAV
I have and love my DF 4 pro that I have rigged on my FeelFree Kayak so much that I want to use it on my other two boats. I need to know what I will need for a complete install on my Bass boat to transfer the unit back and forth to it, and I also want to transfer the unit to my ski boat too but I only need power no transducer for it because I only want to use it to stay in the river channels of a Lake.
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Wireless Forgets Settings
After install v17 and you connect to local wi-fi network. then turn off the MFD (in this case a e147) and turn the MFD back on, it does not re-connect automatically to the network and you have to manually connect it to the wi-fi network. Additionally you have to re-enter the network password. Any chance of getting this fixed? I believe in v15 and v16 this wasnt an issue.
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how to connect Airmar B275 LH-W to CP-570
can you please specify what connection box is required, make and model number, to connect this transducer to a cp 570.
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e127 and ST60 Autopilot
Upgraded my e127 to the latest software release (May 2016) and now my autopilot is rendered just about useless - will not hold any course and zig zags widely when trying to use. Operating the ST60 from the MFD and prior to the update of the software it worked fine. I see a note with the software update that my autopilot will need to be recalibrated. Is this correct and if so will recalibration be required for all future software updates? Any other suggestions would be welcome if this is not a autopilot recalibration issue.
Thanks!
Thanks!
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Navionics Platinum + Subscription Issue
Hi Chuck,
This was a reply in another thread that I thought deserved it's own thread. The issue is that the subscription information on my Platinum + card (when choosing a chart in the Chart application) indicates that I do not have an active subscription. After the software command to eject the SD card all works fine until I reboot the system. Please see the details below and let me know if you need me to resend the supporting image files.
I did some troubleshooting over the weekend and I can reproduce the issue consistently. Here are some updated details that will hopefully allow you to decipher what may be causing my problem.
I once again refreshed the Navionics Platinum + card with the freshest data and powered off the laptop before ejecting the card. I had no issues reading or updating the card on my laptop with the Navionics application.
I put the micro SD card (in SD2) and then powered on my Raymarine a125. Upon booting it showed I had a valid Navionics subscription - see image "Power on Boot Screen.JPG". As you can see from the image my card was refreshed on 06/04/2016, my subscription does not expire until 12/22/16 and I am running the very lasted firmware/software for my a125 of 17.45.
Then I opened the chart application and it shows the chart with the visual overlays (feature of Platinum +) and seems be working just fine. However; I am not able to do the dock-to-dock auto-routing and other features that require a valid subscription to Navionics. Choosing menu/presentation/select chart and it appears that it is confused about my Navionics chart card and that my Sonar chart card does not have a active subscription. See the attached image "Select Chart.PNG" which shows my Sonar chart does not have an active subscription and my Navionics card does not even reflect that it is a 674P+.
Now - I close the chart application and from "My Data" menu I choose to eject SD2 (I don't actually remove the card) - wait for it to say it is safe to remove and then click on OK. Now when I go back to my chart and then menu option /presentation/select chart everything looks perfect and my dock-to-dock works without a hitch. Please the image "Select Chart after eject SD2.png" and you can see full details with valid subscriptions on both my nautical chart and sonar chart. It continues to work fine until I power off and then back on again. Every time the function to eject SD2 works (I don't have to actually remove the micro SD card) to resolve the problem. It appears to only fail after rebooting (power off then back on)
It seems to me that something is blocking the Raymarine software/firmware from properly reading card until I select eject SD2.
FYI: the same exact issue is present if the card is in SD1 and no card exists in SD2 or in any of my other Raymarine MFD's.
I hope this provides enough insight into a solution.
Kindest regards, Jeff
This was a reply in another thread that I thought deserved it's own thread. The issue is that the subscription information on my Platinum + card (when choosing a chart in the Chart application) indicates that I do not have an active subscription. After the software command to eject the SD card all works fine until I reboot the system. Please see the details below and let me know if you need me to resend the supporting image files.
I did some troubleshooting over the weekend and I can reproduce the issue consistently. Here are some updated details that will hopefully allow you to decipher what may be causing my problem.
I once again refreshed the Navionics Platinum + card with the freshest data and powered off the laptop before ejecting the card. I had no issues reading or updating the card on my laptop with the Navionics application.
I put the micro SD card (in SD2) and then powered on my Raymarine a125. Upon booting it showed I had a valid Navionics subscription - see image "Power on Boot Screen.JPG". As you can see from the image my card was refreshed on 06/04/2016, my subscription does not expire until 12/22/16 and I am running the very lasted firmware/software for my a125 of 17.45.
Then I opened the chart application and it shows the chart with the visual overlays (feature of Platinum +) and seems be working just fine. However; I am not able to do the dock-to-dock auto-routing and other features that require a valid subscription to Navionics. Choosing menu/presentation/select chart and it appears that it is confused about my Navionics chart card and that my Sonar chart card does not have a active subscription. See the attached image "Select Chart.PNG" which shows my Sonar chart does not have an active subscription and my Navionics card does not even reflect that it is a 674P+.
Now - I close the chart application and from "My Data" menu I choose to eject SD2 (I don't actually remove the card) - wait for it to say it is safe to remove and then click on OK. Now when I go back to my chart and then menu option /presentation/select chart everything looks perfect and my dock-to-dock works without a hitch. Please the image "Select Chart after eject SD2.png" and you can see full details with valid subscriptions on both my nautical chart and sonar chart. It continues to work fine until I power off and then back on again. Every time the function to eject SD2 works (I don't have to actually remove the micro SD card) to resolve the problem. It appears to only fail after rebooting (power off then back on)
It seems to me that something is blocking the Raymarine software/firmware from properly reading card until I select eject SD2.
FYI: the same exact issue is present if the card is in SD1 and no card exists in SD2 or in any of my other Raymarine MFD's.
I hope this provides enough insight into a solution.
Kindest regards, Jeff
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Seatalk in hull transducer for I70
Just bought an I70 and bought the first transducer that appeared compatible. Mistake. I wound up with an analog transducer which evidently could work, but the Seatalk converter is crazy expensive. So this time, I want to be sure I am ordering the right transducer. I have a Seatalk starter kit. Which In Hull transducer should I order to connect to the Seatalk network? I am only interested in depth.
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CP370 not functioning properly within a C/E-Series MFD system
The CP370 has proven to be a very reliable and simple to install replacement for a DSM30/300 or CP300 within a system of C/E-Series Widescreen MFDs. The critical step in getting the CP370 to function with these MFDs is to ensure that the operator has selected (MENU->FISHFINDER SET-UP->TRANSDUCER SETTINGS->TRANSDUCER) the model of transducer which has actually been interfaced to the to the CP370. Please click here to view a FAQ addressing how to determine the model of transducer which has been interfaced to your fishfinding device.
Other key items to verify:
- when a CP370 has been installed in place of a DSM30/300 or CP300 fishfinder sounder module, the power cable which had been installed for use with old sounder module must be replaced that the power cable supplied with the CP370. Failure to replace the power cable may result in insufficient power being supplied to the CP370 due to fatigued female pins within the previously installed power cable.
- the CP370 has been interfaced to the MFD using one of the following methods:
----- CP370 <-> A80160 RayNet (F) to SeaTalkhs (F) Adapter <-> SeaTalkhs (M) to SeaTalkhs (M) Cable <-> C/E-Series Widescreen MFD
----- CP370 <-> RayNet (F) to RayNet (F) Cable <-> A80272 RayNet (M) to SeaTalkhs (M) Adapter <-> C/E-Series Widescreen MFD
----- CP370 <-> A80160 RayNet (F) to SeaTalkhs (F) Adapter <-> SeaTalkhs (M) to RJ45 (M) Cable <-> SeaTalkhs Network Switch, SR6, or SeaTalkhs Crossover Coupler <-> SeaTalkhs (M) to RJ45 (M) Cable <-> C/E-Series Widescreen MFD
----- CP370 <-> RayNet (F) to RayNet (F) Cable <-> HS5 RayNet Network Switch <-> <-> RayNet (F) to RayNet (F) Cable <-> A80272 RayNet (M) to SeaTalkhs (M) Adapter <-> C/E-Series Widescreen MFD
- SeaTalkhs cables, NOT generic Cat5e or custom constructed Cat5e, must be used to interface SeaTalkhs devices.
- Excess SeaTalkhs cable has been loosely coiled and secured to a bulkhead to prevent bend radius of less than 6". Tight radius bends or kinks can result in permanent damage to communications cables
- Ethernet (SeaTalkhs Cables have not been altered/spliced
- The marine electronics must be powered from an isolated power source
- The power cable length for the CP370 must be kept as short as possible. Should it become necessary to extend the CP370's power cable, cable of the appropriate gauge for the round trip run should be added.
- The power connections for the circuity supplying the CP370 are tight and free of corrosion from the CP370 through the circuit panel to the batteries.
- The power cable, transducer cable, and communications cable locking rings are installed and have been rotated into the locked position after each cable's plug has been mated to the CP370.
- The CP370 has not been cabled directly to the vessel's electronics batteries or power bus bar. The CP370 should be powered from a switched power circuit, permitting the CP370 to be powered off when not in use. This will also permit the CP370 to be restarted without affecting the state of the other marine electronics.
- The vessel's batteries have been fully charged.
- CP370 has been installed per its installation instructions in a location where its temperature will remain within its operating range.
- The vessel is located in the water and the depth of water below the transducer is at least 3'. One should not expect that a CP370 will report a depth value when either of these criteria has not been met.
- If interfaced to an in-hull transducer, verify that the transducer's reservoir is full.
- The transducer cable has not be bundled with other cables.
Where power related failures occur, it is not usually low voltage, but rather low current availability that causes the problem. One may think of voltage as water in a hose and current as the amount of pressure behind that water that makes it move when the nozzle is opened. Simply measuring 12 volts on a voltmeter at the CP370 power cable's plug does not lead to much insight regarding how much current was available. For example, the available voltage from 8 D-cell batteries is 12VDC. However, these 8 D-cells cannot provide sufficient current to run one's electronics. In a typical day of fishing, one starts the boat's engines, runs the engines for a short time to while traveling to a fishing location, drifts or anchors for a while with the engines in neutral or off, starts the engines again to relocate to another fishing location (repeating this process perhaps several times throughout the day), and finally runs the engines for a short time while traveling home. During this process, the engine alternator, which may be rated for 50 amps (but only when running at a higher RPM) cannot replenish the amount of current that has been drawn from the batteries throughout the course of the day. The output of the alternators on most boats at trolling speeds is generally much lower than at peak output. As such, we have a situation where engines are started often, drawing a great deal of current by themselves, coupled with the marine electronics running at all times causing the available current to be reduced throughout the day. Should one do a couple of trips over a weekend and then leave the boat without a full charge till next week, the problem compounds itself until finally, the battery amperage drops below the current threshold level required to sustain the electronics. The first signs of insufficient current are often blinking of the MFD back light and intermittent or total malfunction of the CP370 (which when searching draws 5-8 amps) causing the No Data Source or DSM Connection Lost message to be displayed.
From a troubleshooting perspective, inspect the installation to ensure that all of the above listed installation items have been addressed. Ensure that the batteries have been fully charged. Check the size of the wires supplying power to the marine electronics to ensure that they are no less than 12 gauge. Check the age of your electronics batteries and if the batteries are not sealed, check the water levels in them. Clean all the contacts and cable points and be sure that the connections are as tight as possible, then spray the terminals with a sealer designed to keep corrosion down. Have the batteries load tested as load testing will tell one how the batteries will perform when all equipment is powered on and functioning.
Power related problems occur most frequently on boats that are not plugged into shore power with an on-board battery charger between trips. Within 3 days of fishing, it is possible for the amperage of deep cycle 4-d batteries to drop low enough to cause the products to begin exhibiting the symptoms described earlier. One test that should be performed is to operate the equipment for the time specified while connected to shore power to determine whether the problem can be reproduced while connected to shore power.
- check the CP370's status LED and compare it to the LED codes listed within the CP370's Installation Guide.
Should CP370 not be supplying the MFD with fishfinder functionality and all of the installation, transducer, and power issues specified within this response have been checked, then it is recommended that the CP370 should be sent to Raymarine’s Product Repair Center to be bench checked / serviced.
CRAFAQ#
Other key items to verify:
- when a CP370 has been installed in place of a DSM30/300 or CP300 fishfinder sounder module, the power cable which had been installed for use with old sounder module must be replaced that the power cable supplied with the CP370. Failure to replace the power cable may result in insufficient power being supplied to the CP370 due to fatigued female pins within the previously installed power cable.
- the CP370 has been interfaced to the MFD using one of the following methods:
----- CP370 <-> A80160 RayNet (F) to SeaTalkhs (F) Adapter <-> SeaTalkhs (M) to SeaTalkhs (M) Cable <-> C/E-Series Widescreen MFD
----- CP370 <-> RayNet (F) to RayNet (F) Cable <-> A80272 RayNet (M) to SeaTalkhs (M) Adapter <-> C/E-Series Widescreen MFD
----- CP370 <-> A80160 RayNet (F) to SeaTalkhs (F) Adapter <-> SeaTalkhs (M) to RJ45 (M) Cable <-> SeaTalkhs Network Switch, SR6, or SeaTalkhs Crossover Coupler <-> SeaTalkhs (M) to RJ45 (M) Cable <-> C/E-Series Widescreen MFD
----- CP370 <-> RayNet (F) to RayNet (F) Cable <-> HS5 RayNet Network Switch <-> <-> RayNet (F) to RayNet (F) Cable <-> A80272 RayNet (M) to SeaTalkhs (M) Adapter <-> C/E-Series Widescreen MFD
- SeaTalkhs cables, NOT generic Cat5e or custom constructed Cat5e, must be used to interface SeaTalkhs devices.
- Excess SeaTalkhs cable has been loosely coiled and secured to a bulkhead to prevent bend radius of less than 6". Tight radius bends or kinks can result in permanent damage to communications cables
- Ethernet (SeaTalkhs Cables have not been altered/spliced
- The marine electronics must be powered from an isolated power source
- The power cable length for the CP370 must be kept as short as possible. Should it become necessary to extend the CP370's power cable, cable of the appropriate gauge for the round trip run should be added.
- The power connections for the circuity supplying the CP370 are tight and free of corrosion from the CP370 through the circuit panel to the batteries.
- The power cable, transducer cable, and communications cable locking rings are installed and have been rotated into the locked position after each cable's plug has been mated to the CP370.
- The CP370 has not been cabled directly to the vessel's electronics batteries or power bus bar. The CP370 should be powered from a switched power circuit, permitting the CP370 to be powered off when not in use. This will also permit the CP370 to be restarted without affecting the state of the other marine electronics.
- The vessel's batteries have been fully charged.
- CP370 has been installed per its installation instructions in a location where its temperature will remain within its operating range.
- The vessel is located in the water and the depth of water below the transducer is at least 3'. One should not expect that a CP370 will report a depth value when either of these criteria has not been met.
- If interfaced to an in-hull transducer, verify that the transducer's reservoir is full.
- The transducer cable has not be bundled with other cables.
Where power related failures occur, it is not usually low voltage, but rather low current availability that causes the problem. One may think of voltage as water in a hose and current as the amount of pressure behind that water that makes it move when the nozzle is opened. Simply measuring 12 volts on a voltmeter at the CP370 power cable's plug does not lead to much insight regarding how much current was available. For example, the available voltage from 8 D-cell batteries is 12VDC. However, these 8 D-cells cannot provide sufficient current to run one's electronics. In a typical day of fishing, one starts the boat's engines, runs the engines for a short time to while traveling to a fishing location, drifts or anchors for a while with the engines in neutral or off, starts the engines again to relocate to another fishing location (repeating this process perhaps several times throughout the day), and finally runs the engines for a short time while traveling home. During this process, the engine alternator, which may be rated for 50 amps (but only when running at a higher RPM) cannot replenish the amount of current that has been drawn from the batteries throughout the course of the day. The output of the alternators on most boats at trolling speeds is generally much lower than at peak output. As such, we have a situation where engines are started often, drawing a great deal of current by themselves, coupled with the marine electronics running at all times causing the available current to be reduced throughout the day. Should one do a couple of trips over a weekend and then leave the boat without a full charge till next week, the problem compounds itself until finally, the battery amperage drops below the current threshold level required to sustain the electronics. The first signs of insufficient current are often blinking of the MFD back light and intermittent or total malfunction of the CP370 (which when searching draws 5-8 amps) causing the No Data Source or DSM Connection Lost message to be displayed.
From a troubleshooting perspective, inspect the installation to ensure that all of the above listed installation items have been addressed. Ensure that the batteries have been fully charged. Check the size of the wires supplying power to the marine electronics to ensure that they are no less than 12 gauge. Check the age of your electronics batteries and if the batteries are not sealed, check the water levels in them. Clean all the contacts and cable points and be sure that the connections are as tight as possible, then spray the terminals with a sealer designed to keep corrosion down. Have the batteries load tested as load testing will tell one how the batteries will perform when all equipment is powered on and functioning.
Power related problems occur most frequently on boats that are not plugged into shore power with an on-board battery charger between trips. Within 3 days of fishing, it is possible for the amperage of deep cycle 4-d batteries to drop low enough to cause the products to begin exhibiting the symptoms described earlier. One test that should be performed is to operate the equipment for the time specified while connected to shore power to determine whether the problem can be reproduced while connected to shore power.
- check the CP370's status LED and compare it to the LED codes listed within the CP370's Installation Guide.
Should CP370 not be supplying the MFD with fishfinder functionality and all of the installation, transducer, and power issues specified within this response have been checked, then it is recommended that the CP370 should be sent to Raymarine’s Product Repair Center to be bench checked / serviced.
CRAFAQ#
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SonarChart Live - Upload?
How does the SonarChart Live work in v17? Does it automatically upload the sonarchart logs to navionics if connected to a wi-fi network on the intrernet? If so, is there any notice and indication that it has uploaded the logs? How do we check that this is working?
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VHF static coming from networking cables
I'm getting static on several VHF and 2 Meter frequencies. I've traced the source of the noise to my DSM 300 and Radar (28" Digital Dome) raynet cables. Remove cables from high speed switch or back of device (E125 & C95) and static goes away. I upgraded switch to HS5 and replaced all RayNet cables, static still exists. I've put ferrites on both ends of all cables and static still exits. What else would you recommend testing ?
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P70 Rudder Alignment
Hi All,
Updated software to version 17.45
I must not have centered the rudder correctly during re-commissioning. P70 control head indicates about 5 degrees of port rudder while sailing or motoring. Yes, I've already accounted for drift, current and etc. Boat is tracking a straight heading, even though display shows about 5 degrees port rudder.
Question is: can I realign the rudder without having to re-commission again? If so, how?
Thank you.
Updated software to version 17.45
I must not have centered the rudder correctly during re-commissioning. P70 control head indicates about 5 degrees of port rudder while sailing or motoring. Yes, I've already accounted for drift, current and etc. Boat is tracking a straight heading, even though display shows about 5 degrees port rudder.
Question is: can I realign the rudder without having to re-commission again? If so, how?
Thank you.
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switch over
I had an old c120 unit with a DSM30. Im replacing it with a C127. Where can i find a layout of the cable hookups.I got the transducer extension cable but do i still need to go through the DSM30 unit, if so where can i find how to hookup all the cables.
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SmartController and new EV200 autopilot
I have had a SmartController in use with my original autopilot system (S1 course computer and ST6001 control head). It worked fine.
Just replaced the autopilot with a new EV200 Sail system. All electronics are up to date with the latest software versions.
The SmartController works with the new system except for one thing. The rudder position bar at the bottom of the display on the SmartController does not work. It almost always shows the position as hard over to starboard, even though that is not true. Other position indicators (on the P70 and e95) are accurate, but not the SmartController.
Advice? Thanks.
Paul
Just replaced the autopilot with a new EV200 Sail system. All electronics are up to date with the latest software versions.
The SmartController works with the new system except for one thing. The rudder position bar at the bottom of the display on the SmartController does not work. It almost always shows the position as hard over to starboard, even though that is not true. Other position indicators (on the P70 and e95) are accurate, but not the SmartController.
Advice? Thanks.
Paul
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A78 Fuel Management Data not Repeated on i70 Instruments
I have an a78 MFD with two i70's on STNG, with a Lowrance #000-11517-001 Fuel Flow Sensor that is providing good, accurate data on fuel flow rate to both the a78 and the i70's, but the other fuel manager data is not populating on the i70's. I get all the data on the a78 MFD, but only get fuel flow rate on the i70's. I have updated the a78 to v17 and the i70's are v3.05.
How do I get the a78 Fuel Management data (estimated fuel remaining, efficiency, and fuel used) to repeat on the i70's?
How do I get the a78 Fuel Management data (estimated fuel remaining, efficiency, and fuel used) to repeat on the i70's?
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correcting autopilot overshoot
My boat consistently (even with the latest s/w update) has an overshoot of 35+ degrees before correcting to the set course. The manual says to adjust rudder gain, however, this is not an available option for the evolution. What do you recommend?
Autopilot and related equipment list:
EVOLUTION EV1 SENSOR CORE E70096
ACU-200
P70 COLOUR A/P HEAD: SAIL E22166
RAYPILOT TYP 1
MFD e95 E70021
Thanks.
-Bob.
Autopilot and related equipment list:
EVOLUTION EV1 SENSOR CORE E70096
ACU-200
P70 COLOUR A/P HEAD: SAIL E22166
RAYPILOT TYP 1
MFD e95 E70021
Thanks.
-Bob.
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4KW SHD RADAR SOFTWARE UPDATE ISSUE
Hi Tech,
I have just updated my E125 to v17. However, my radar will not update; it has v.08 & the download (via WiFi) lists v2.25 as available. All other connected network devices updated successfully. The download page indicates upgrade failed & to power-up radar (which was powered-up during the install). Strangely, after this, the master MFD radar window shows radar ID as 08001 while the slave MFD shows ID 20136. At that point I am not able to power-up the radar unless I cycle power to the VCM100, then I'm able to go to the slave unit radar menu & change the radar from 20136 to 08001 & at that point all function fine, just that I cannot do the update.
VCM100 LED indicators:
On - Green Solid
Fault - Off
Sleep - Off
Thanks,
John
I have just updated my E125 to v17. However, my radar will not update; it has v.08 & the download (via WiFi) lists v2.25 as available. All other connected network devices updated successfully. The download page indicates upgrade failed & to power-up radar (which was powered-up during the install). Strangely, after this, the master MFD radar window shows radar ID as 08001 while the slave MFD shows ID 20136. At that point I am not able to power-up the radar unless I cycle power to the VCM100, then I'm able to go to the slave unit radar menu & change the radar from 20136 to 08001 & at that point all function fine, just that I cannot do the update.
VCM100 LED indicators:
On - Green Solid
Fault - Off
Sleep - Off
Thanks,
John
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ECI-100 Reporting Wrong Data
I have v17 installed on my MFDs (e147). No matter what, the instruments and displays are reporting that the Oil Temp in both engines is 32.1 F. I used the N2K analyzer to look at the ECI-100 engine data. Both engines whether they are cold or hot report 32.050 F in the NMEA2K message and thus 32.1F on the displays. Obviously this is incorrect. Here is my setup:
Raymarine ECI-100
Volvo D6-EVC-E (Port)
Volvo D6-EVC-E (Starboard)
Please advise. - john
Raymarine ECI-100
Volvo D6-EVC-E (Port)
Volvo D6-EVC-E (Starboard)
Please advise. - john
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