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Axiom 9 Software Update

I have downloaded the new software update and can see the file in my E: drive on my computer. But when I take the chip to my boat and insert it into the unit, and try to update the software, It says "no data available". It's not seeing the downloaded update.
I backed up my way points on the same microSD card and that file is visible and available to import, but the software update doesn't show up.
I tried to do the update online and after about 45 minutes and 400mb into it. I get a message that says "cannot connect to Raymarine Server".

Thank you.
Steve

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