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E120 Classic and Rd424D.. Not found

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I am having a problem with a recent upgrade on a customer's boat. He is running the latest software on the E120 Classic. More than 95% of the time, the head unit will not find the radar on the network--via an older network switch and an adapter cable from seatalk hs to Raynet as an input to network switch. No option for emit/standby, rather, just an option to turn on and off the radar-----that NEVER finds the radar no matter how many times you initiate the "on" option.

Obviously with a new 5m radar cable and the adapter cable to get into the older network switch, I cannot come to any conclusion as to why the radar is unable to connect to the plotter.

As a final note, we replaced his 9 year old 24" dome last Dec for non-communication issues as well. But that was connected, as you know, to the radar input connector on the back of the E120...NOT via a network switch.

His network has a very rarely used 2xE80's, DSM300, and now the digital radar.

On the seatalk2 connection is an off-brand N2K autopilot and 2-Volvo IB's. This system until Dec was flawless other than a non-communicative analog radar.

Boat is in impeccable condition all top-tier installation requirements met in 2008.

What I've tried..

-- 14v.4 DC observed (connected to shore power)
-- multiple inputs chosen on network switch.
-- power cycling entire 12v system, has not worked consistently

Is this old software in the radar dome?
Bad board in the plotter?
Does the radar need its own power switch?

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